Shazam.ae – Privacy Policy
Last Reviewed: 26 June 2025
This Privacy Policy outlines how Shazam Technology Solutions – FZCO (“Shazam”, “we”, “us”, or “our”), a company registered in the United Arab Emirates with license number 63137, collects, uses, discloses, and protects personal data obtained through the use of www.shazam.ae (the “Website”).
Shazam is committed to safeguarding the personal data of all users in accordance with all relevant standards, laws and regulations including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and other relevant data protection regulations applicable in the free zones.
1. Scope of This Policy
This Privacy Policy applies to all users of the Website. It explains how we handle personal data collected through the Website and by any means of communication initiated through the Website, including email interactions.
2. Types of Personal Data We May Collect
While Shazam.ae functions primarily as a passive, informational portal, we may collect the following categories of personal data:
– Identifying information: name, email address (if provided via contact)
– Technical information: IP address, browser type, device information
– Usage data: pages visited, duration of visit, referral links
We do not knowingly collect personal data from children under the age of 18.
3. Purpose and Legal Basis for Processing
We process personal data for the following lawful purposes:
– To operate, manage and improve the Website (legitimate interest)
– To respond to enquiries and messages (legitimate interest and/or consent)
– To comply with applicable laws and legal obligations (legal obligation)
– To analyze usage for statistical and technical improvements (legitimate interest)
4. How We Collect Personal Data
Personal data is collected directly when you:
– Send us an email or contact form enquiry
– Use the Website and interact with pages (automatically through cookies and analytics tools)
5. Data Sharing and Transfers
We may share personal data with:
– Affiliates within the Shazam group, for internal administrative purposes
– Cloud and IT service providers who host or support the Website (under binding agreements)
– UAE public authorities if legally required
If data is transferred outside the UAE, we will ensure such transfers are compliant with all relevant standards, laws and regulations applicable to us, including the Article 22 of the UAE PDPL, using legally approved mechanisms (e.g., adequacy, contractual clauses, or explicit consent).
6. Data Security Measures
We implement appropriate physical, technical, and administrative safeguards to protect personal data, including:
– Firewalls and access control
– Encryption where applicable
– Limiting access to authorized personnel only
However, no internet-based transmission can be guaranteed as 100% secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or contractual requirements. When no longer needed, data will be securely deleted or anonymized.
8. Your Rights Under UAE Law
As a data subject, you have the following rights under the UAE PDPL:
– Right to access your personal data
– Right to correct or update inaccurate data
– Right to erasure (where lawful grounds apply)
– Right to object to certain processing activities
– Right to data portability (if applicable)
– Right to withdraw consent
– Right to file a complaint with the UAE Data Office
To exercise your rights, contact us at support@shazam.ae.
9. Third-Party and Linked Platforms
This Website may contain links to affiliated or third-party platforms (e.g., ShazamParking). These platforms are governed by their own privacy policies, and we disclaim any liability for their data handling practices.
10. Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect data from minors. If we learn that we have inadvertently collected data from a child, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any material changes will be posted on this page with the “Last Reviewed” updated accordingly. We encourage users to review this page regularly.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@shazam.ae